Privacy Policy / SMS Terms & Conditions

Privacy Policy for SMS Communications

At Tenkely Solutions, we value your privacy. This policy specifically addresses how we handle information collected for our SMS (text messaging) services.

1. Information Collection

We collect your mobile phone number only when you voluntarily provide it to us (e.g., via a website contact form, verbal agreement, or by texting us first).

2. Use of Information

We use your phone number to communicate with you regarding:

Project updates and website development coordination.

Customer support and technical inquiries.

Occasional promotional updates (only if you have specifically opted into marketing).

3. No Sharing of SMS Data

Tenkely Solutions does not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. Your SMS opt-in data and consent are strictly excluded from any third-party data-sharing agreements. We may only share your data with service providers (such as our SMS gateway) solely for the purpose of delivering our messages to you.

4. Your Choices (Opt-Out)

You have full control over our communication:

To Opt-Out: Reply STOP to any text message at any time. You will receive one final confirmation message, and we will cease all further SMS contact.

For Help: Reply HELP for more information or contact us at [Your Email Address].

5. Costs

Message and data rates may apply. Message frequency varies based on your interaction with us.

SMS Terms & Conditions

By opting into the Tenkely Solutions text messaging service, you agree to the following terms:

1. Program Description

Tenkely Solutions provides SMS updates to clients regarding website development projects, operational consulting, and support inquiries. Messages may include project milestones, scheduling, and occasional service updates.

2. Message Frequency

Message frequency varies based on your project status and interaction with our team. You can typically expect 2-4 messages per month during active projects.

3. Support & Help

For help, reply HELP to any message or email us at support@tenkely.com. You can also reach our support team at (480) 409-7929.

4. Opt-Out Instructions

You can cancel the SMS service at any time. Just reply STOP to any message. After you send the message "STOP" to us, we will send you one reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you re-initiate contact.

5. Cost and Carriers

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider. Carriers are not liable for delayed or undelivered messages.